PRIVACY POLICY

This Privacy Policy explains how DMS Trinity, LLC, doing business as Trinity Naturals, collects, uses, discloses, and safeguards your information when you visit our website or interact with our digital services.

Trinity Naturals is an adult-use cannabis retailer located in Chelsea, Massachusetts. This website is intended for individuals 21 years of age or older.

By using this website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide Voluntarily

Name

Email address

Mobile phone number

Date of birth

Outcome preferences or product interests

Event registrations

Contact inquiries

This information is collected when you complete forms, sign up for membership, subscribe to communications, RSVP to events, or contact us.

B. Transaction and Order Information

When you place an online order for in-store pickup, we may collect:

Contact details

Order details

Purchase history

All transactions are subject to Massachusetts state purchase limits and identification requirements at pickup.

C. Automatically Collected Information

We may automatically collect certain technical information, including:

IP address

Browser type

Device information

Pages visited

Website usage data

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use collected information to:

Process and confirm online orders

Provide customer support

Send transactional communications

Send marketing communications if you have opted in

Personalize outcome-based content

Improve website functionality

Comply with state regulatory requirements

Prevent fraud or misuse

We do not sell personal information.

3. Marketing Communications

Email Communications

If you opt in to receive email communications, we may send newsletters, educational content, new product announcements, event invitations, and promotional updates.

You may unsubscribe at any time using the link included in each email. We comply with the CAN-SPAM Act.

SMS Communications

Text message marketing is sent only with express written consent. Message and data rates may apply.

You may opt out at any time by replying STOP. Consent to receive marketing text messages is not a condition of purchase.

We maintain records of consent in accordance with federal telecommunications regulations.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Improve website functionality

Analyze website traffic

Remember user preferences

You may adjust your browser settings to refuse cookies. Disabling cookies may affect certain website features.

5. Disclosure of Information

We may disclose your information:

To service providers who assist with website hosting, marketing systems, SMS delivery, analytics, or order processing

When required by law, regulation, subpoena, or governmental request

To protect our legal rights or comply with Massachusetts cannabis regulations

All service providers are required to handle data in accordance with applicable privacy and security standards.

We do not share personal information with third parties for their independent marketing purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no electronic transmission or storage system can be guaranteed to be completely secure. You provide information at your own risk.

7. Data Retention

We retain personal information for as long as necessary to:

Fulfill business and legal obligations

Maintain regulatory compliance

Resolve disputes

Enforce our agreements

Retention periods may vary depending on the type of information and applicable law.

8. Your Rights and Choices

You may:

Opt out of marketing emails at any time

Opt out of SMS communications by replying STOP

Request correction of inaccurate information

Request deletion of information where legally permitted

Certain data may be retained where required for regulatory or compliance purposes.

Requests may be submitted to [email protected].

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Age Restriction

This website is intended only for individuals 21 years of age or older. We do not knowingly collect personal information from individuals under 21.

If we learn that information has been submitted by someone under 21, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the updated policy.

12. Governing Law

This Privacy Policy is governed by the laws of the Commonwealth of Massachusetts.

13. Contact Information

Trinity Naturals
DMS Trinity, LLC
Chelsea, Massachusetts
Phone: 617-993-9333
Email: [email protected]

If you have questions about this Privacy Policy, please contact us using the information above.